Accounts and access
The detailed, screenshot-based manual is currently available in Simplified Chinese. Open the complete user guide.
Maibo uses your account, workspace, and role to decide which content is available. Use these notes to understand common access situations.
Sign-in trouble
Check the following in order:
- You are using a sign-in method enabled by your team.
- The account belongs to the right enterprise or workspace.
- Your connection is working and the browser is not showing an old sign-in page.
If sign-in still fails, ask an administrator to check the account status.
An area is missing
Areas are shown based on workspace configuration and role scope. Switch to the right workspace and confirm your role before contacting an administrator.
Switching workspaces
A workspace is an independent operating context. Projects, live rooms, members, and reports change with the selected workspace. Confirm the workspace shown at the top of the page before important actions.
Access changes
Only members with the appropriate management access can change roles or access scope. Re-enter the page after a change; if the status does not update, ask an administrator to review it.
Security reminder
Do not save a sign-in session on a shared device. Never share passwords, verification codes, or workspace details with people who do not need them.